FAQ
Frequently Asked Questions
Find answers to some of the most common questions about our seafood, ordering, collection and availability.
Our Seafood
Where does your seafood come from?
We supply locally caught fish and shellfish, sourced directly from local fishermen.
What seafood do you sell?
We offer a range of fresh fish and shellfish, including scallops, lobster, crab, crab claws, prawns, cod, salmon, smoked fish and more. Availability changes depending on the catch.
Do you sell live lobster and crab?
Yes. We regularly have live lobster and crab available, subject to the catch. These should be pre-ordered in advance.
Do you sell frozen seafood?
Yes. We offer a selection of frozen seafood, including crab meat, crab claws and prawn tails.
Can I order fish as a whole side or as individual fillets?
Yes. You can order a full side of fish or have it cut into individual fillets. If you choose fillets, you can request a preferred portion size, such as 250g or 300g per fillet, and we’ll do our best to accommodate your request.
Can I request a particular size of fish or shellfish?
Where possible, yes. Availability depends on what is being landed and what is available at the time.
Is your seafood responsibly sourced?
We work closely with local fishermen and support responsible fishing practices and the sustainable management of our fisheries.
Ordering & Collection
Can I order seafood in advance?
Yes. Send us a private message through our Facebook page with what you would like to order, and we’ll confirm availability and price.
Where and when can I collect my order?
Orders can be collected every Friday from 12 noon to 4pm at 1 Springwell Road, Groomsport, BT19 6LX.
Do you deliver?
No. SeaFresh currently operates on a collection-only basis.
Can I buy seafood for a special occasion or large event?
Absolutely. If you’re catering for a party, wedding, Christmas dinner or another special occasion, get in touch and we’ll do our best to help with your requirements.
Do you supply restaurants and businesses?
Yes. We supply seafood to restaurants, businesses and other customers. Contact us to discuss your requirements.
Availability & Advice
Why does availability change?
Because we work with the sea, not a factory. Our seafood is sourced from local fishing boats, so availability can change from week to week depending on the catch, weather, fishing conditions and time of year.
How should I store my fresh seafood?
Fresh seafood should be kept refrigerated and consumed as soon as possible. We’ll provide storage advice where necessary.
Can I contact SeaFresh with a question before ordering?
Of course. If you can’t find the answer here, get in touch and we’ll be happy to help.